Trusted business relationships…why do they matter? Establishing trust quickly and easily in any relationship is central to its success and durability. Viewed from a business perspective, it can have a huge impact on the effectiveness of any organisation.
Leadership and Management guru Stephen Covey wrote that trust is the very basis of the new global economy and that the speed at which it’s established with clients, employees and constituents…is the essential ingredient for any high–performance, successful organisation.
This course explores how trust functions in our every transaction and relationship; how to establish trust quickly.
Duration – 1 day
- What is trust
- Establishing Trust
- When and why trust fails
- The trust equation
- Personal qualities and behaviour that engender trust
- Ten ways to building and maintain trusted business relationships
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